Support and Service Careers at Apple

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

The best work-from-home and remote customer support jobs from the top remote-first companies. We have thoroughly checked all online listings to ensure you only browse legitimate, paid, and 100% remote jobs. If you’re hoping to find a job where you can use your people skills while working from home, one of these jobs could be the right fit for you. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone.

Remote Customer Service Jobs

Job where you can use your people skills while working from home, one of these jobs could be the right fit for you. When you become part of the support and service teams at Apple, you become part of the personal connection that strengthens the relationship people have with their Apple products. Every customer conversation we have or guidance we share — in person, online, or by phone, chat, or email — is another opportunity for us to enrich their experience. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. Looking for remote, part-time, or freelance customer service jobs?

remote customer service jobs

Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers. Experience our culture of continuous learning through personalized development programs, tools and coaching and build a long-term meaningful career in an inclusive environment. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts.

Browse Remote Jobs

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. Be the voice of Apple, helping customers with live support by phone, chat, or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners, or program members. Or you could make that all possible with work in training, communications, or leadership. Whether you’re teaching a customer how to do something amazing or troubleshooting something technical, you’ll help save someone’s day. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management.

100% of our jobs are hand-picked, manually reviewed and expertly curated. Apple is an equal opportunity employer that is committed to inclusion and diversity. Learn more about your EEO rights as an applicant (Opens in a new window) . Fabrizio takes advantage of his analytical skills to make quick data-backed decisions in time-pressured situations. His journey so far has allowed him to grow both as a people manager and an individual contributor, learning new skills while making the most of his technical background. All users receive free access to a select number of job postings.

Customer Support Specialist (m/w/d)

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remote customer service jobs

Upload your resume and we will match you with potential open roles in seconds. Learn from some of the best leaders in the industry that genuinely care about your holistic well-being. Apple participates in the E-Verify program in certain locations as required by law. Get notified about new in United States. What she loves above all else is to motivate and coach her team.

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